Shipping and Return Policy

 

ALL ORDERS ARE SUBJECT TO A 15 BUSINESS DAY SHIPPING LEAD TIME. BUSINESS DAYS ARE DEFINED AS MONDAY THROUGH FRIDAY. BUSINESS DAYS DO NOT INCLUDE SATURDAY OR SUNDAY. SHIPPING IS SUBJECT TO ADDITIONAL DELAY DUE TO HOLIDAYS AND SALES PRICING. YOUR ORDER WILL REMAIN AS “PROCESSING” UNTIL THE ORDER IS SHIPPED. YOU WILL RECEIVE SHIPPING INFORMATION VIA EMAIL WITH TRACKING INFORMATION.

RETURNS ARE ONLY ACCEPTED FOR MERCHANDISE FOUND DEFECTIVE IMMEDIATELY UPON RECEIPT. FLORIDAMANSUPPLY.COM WILL PROVIDE YOUR CHOICE OF A REPLACEMENT ITEM (PENDING AVAILABILITY) OR FULL REFUND AND PAY THE RETURN SHIPPING COST ON ALL FIREARMS AND ACCESSORIES FOUND DEFECTIVE UPON RECEIPT. FOR YOUR ADDED CONVENIENCE, FLORIDAMANSUPPLY.COM WILL ALSO ARRANGE FOR THE DEFECTIVE ITEMS TO BE PICKED UP AND RETURNED TO US BY THE ORIGINAL SHIPPER. YOU ARE RESPONSBILE FOR ALL PACKAGING OF PODUCTS ON RETURNS. WE DO NOT COVER DAMGED RETURNS. YOU ARE REPONSIBLE FOR INSURING ALL PACKAGES SHIPPED TO US. ALL RETURNS MUST BE SHIPPED TO:

FLORIDA MAN SUPPLY
ATTN: ORDER#
10781 75TH STREET
LARGO, FL 33777

[email protected]

**VERY IMPORTANT** – FOR ALL FIREARM PURCHASES AND/OR TRANSFERS PLEASE TAKE YOUR TIME TO INSPECT YOUR FIREARM(S) THOROUGHLY BEFORE PROCEEDING WITH THE TRANSFER PAPERWORK. ONCE A NEW FIREARM IS TRANSFERRED TO YOU, IT IS CONSIDERED USED, EVEN IF UNFIRED. CONSEQUENTLY, WE CANNOT PROVIDE A FULL REFUND FOR FIREARMS ONCE THEY HAVE BEEN TRANSFERRED INTO YOUR POSSESSION, YOU WILL BE CHARGED A 25% RESTOCKING FEE. ALSO, WE DO NOT REIMBURSE FFL TRANSFER FEES ON RETURNED ITEMS.

WE DO UNDERSTAND THAT SOME MANUFACTURER DEFECTS MAY NOT BE IDENTIFIABLE UPON INITIAL INSPECTION. HOWEVER, UPON DISCOVERING A DEFECT AFTER THE TRANSFER, THE FIREARM MUST BE RETURNED DIRECTLY TO THE MANUFACTURER FOR REPLACEMENT OR REPAIR (IN ACCORDANCE WITH MANUFACTURER’S WARRANTY POLICY). BY SENDING A DEFECTIVE FIREARM DIRECTLY TO THE MANUFACTURER, YOU CAN AVOID THE UNNECESSARY TRANSFER FEES OF RETURNING THE FIREARM TO US THROUGH YOUR LOCAL FFL DEALER. IF WE DO RECEIVE A DEFECTIVE FIREARM THAT HAS ALREADY BEEN TRANSFERRED, WE WILL SIMPLY FORWARD THE FIREARM TO THE MANUFACTURER ON YOUR BEHALF. MANUFACTURER REPAIRED FIREARMS CAN BE RETURNED DIRECTLY TO THE CUSTOMER WITHOUT ADDITIONAL FFL TRANSFER OR ASSOCIATED FEES. HOWEVER, IF THE MANUFACTURER CHOOSES TO REPLACE THE FIREARM, THE REPLACEMENT FIREARM MUST TRANSFER THROUGH YOUR LOCAL FFL DEALER TO DOCUMENT THE REPLACEMENT FIREARM SERIAL NUMBER.